The Enterprise associates arranged the vehicle that my insurance covered. It was a compact car but was a little small for me. I had a trip to Maryland to my granddaughters college graduation over the weekend and needed a full size car. At first I was informed that it would be an additional daily charge and I received a Chevy that did not handle as well as I liked. Enterprise changed that car to a 2017 Ford Fusion which was perfect. Upon purchasing my replacement vehicle and returning the rental, I was told that it was an upgrade and no additional charge would be forthcoming. Enterprise has always been consistent in their customer service and I would highly and wholeheartedly recommend them to anyone.
Wonderful customer service every step of the way. Seamless experience picking up car in Stroudsburg and returning to Newark airport. At the airport, Jarreau and Nicole arranged to drive me from return area to cab area because I had too many bags to take the shuttle. Much appreciated!
Christina was so helpful with my experience using enterprise on Milford road. She got me in and out quickly, and upon return secured greeted me and made sure I was satisfied with my rental. Christina should be promoted to manager of the facility , I can't wait to rent again from her location.
My car was in an accident, The other parties insurance was with Progressive, they worked with a local body fender place, Enterprise was right across the the street. They set me up with a rental. Enterprise originally did not have a suitable rental, however the Manager worked to get one delivered to his site, I had it by that evening. Progressive covered all costs, the Enterprise rental was perfect.
Quick and friendly customer service although they do need to work on aligning prices given to customers online with the ones they print out at pickup
Enterprise Rent A Car is a US Car Rental based in East Stroudsburg, Pennsylvania. Enterprise Rent A Car is located at 2493 Milford Rd Ste 100, East Stroudsburg, PA 18301, USA.
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