Clerk was rude. He was unhappy I came in 10 minutes before closing.
I left something at a nearby hotel and they did everything they could to help me. I can't say enough good things about how they treated me. Excellent customer service.
We have used them for a few months now for our business needs. Staff has always been friendly and helpful.
I had a package that I needed to return to Amazon which was prepaid through Amazon and Amazons app told me to head to the UPS store (they had the return label waiting for me) the 2 companies have an agreement. So anyway I walk in with a package that contains a child's article of clothing (so just imagine how big the box could have possibly been) I asked the associate if he wouldn't mind just putting a piece of tape on the box for me as I neglected to do so. (In the past other UPS stores so this for me with a smile on their face). The rude young teenager says, yupp it's a dollar". I honestly thought he was joking. He wasn't he was dead serious. I said, I'll just come back with my own tape.Waljed next door to a convenient store bought a whole roll of tape for $2.50 and am now driving to a separate UPS store 15 miles away and totally in the opposite direction that I need to go just out of principle. Keep in mind I have nevet wrote a review on here before but that was absolut terrible customer service.
Horrible customer service from Dorthy today at 3pm, she was extremely aggressive with my product and when asked to be gentle she gave me an attitude. I will be in contact with corporate about this. Very disappointed. Will be taking my services to The USPS!
The Ups Store is a US Finance company based in East Stroudsburg, Pennsylvania. The Ups Store is located at 221 Skyline Dr Ste 208, East Stroudsburg, PA 18301, USA.
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